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HVAC & Plumbing Frequently Asked Questions

Every homeowner in Salt Lake City has questions about their heating, cooling, or plumbing at some point. You might be comparing repair costs, wondering how long your system should last, or trying to decide when to upgrade. 

Scott Hale has served SLC families for years, and we’ve heard just about every question there is. This guide answers the most common frequently asked questions about HVAC and plumbing systems so you can make smart, confident decisions for your home.

AC FAQs

How long should a central air conditioner last?

Most air conditioners last about 12 to 15 years. In Salt Lake City, dry summers can wear on outdoor equipment, so yearly maintenance helps extend that lifespan.

How often should I service my AC?

Once a year is ideal. A yearly tune-up keeps coils clean, refrigerant levels balanced and helps prevent mid-season breakdowns.

Why is my AC running but not cooling?

It could be low refrigerant, a dirty coil, or a clogged filter. Turn the system off and check the filter first. If that doesn’t help, it’s time for a professional inspection.

What size AC do I need for my home?

It depends on square footage, insulation, and sun exposure. A correctly sized unit cools evenly and avoids wasting energy.

Can a heat pump cool my home as well as an AC?

Yes. Modern heat pumps use the same process as air conditioners in cooling mode and are a great fit for SLC homes.

Why does my AC freeze up?

Restricted airflow or low refrigerant can cause the coil to freeze. Turn off the system and let it thaw, but don’t ignore the problem. A technician can find the cause and prevent it from happening again.

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Heating FAQs

What’s the difference between a furnace and a heat pump?

A furnace burns fuel to make heat, while a heat pump transfers heat from one place to another. Both can keep your home warm, but a heat pump often uses less energy overall.

How often should I replace furnace filters?

Check every month during winter and replace them every 60 to 90 days. Clean filters protect airflow and improve indoor air quality.

Why is my furnace making a loud noise?

Banging or rattling often means a loose part. Whistling sounds may point to an airflow issue. If it keeps happening, have a technician take a look.

How do I know if I need heating repair or replacement?

If your furnace is over 15 years old, breaks down often, or costs too much to repair, replacement may be the better long-term choice.

Do I need yearly furnace maintenance?

Yes. Annual service helps catch small issues before they turn into costly repairs and keeps your furnace running safely.

Why does my furnace turn off and on too often?

Short cycling can mean the system is too large, a sensor is dirty, or the filter is clogged. A professional can inspect it and fix the root cause.

Plumbing FAQs

Why is my water pressure low?

Mineral buildup, partial clogs, or leaks can all lower pressure. If it drops suddenly across the house, it could be a main line issue that needs attention.

How can I tell if I have a water leak?

Check for higher bills, soft spots on walls or floors, or running water sounds when no fixtures are on. Catching a leak early can prevent major damage.

What causes drains to clog?

Hair, soap, grease, and debris are common culprits. Avoid chemical drain cleaners, as they can damage pipes. A plumber can clear blockages safely.

How long should a water heater last?

Most traditional tank systems last 8 to 12 years. If your unit is older, making noise, or not keeping up, it’s likely time for a replacement.

Why does my faucet drip even after I tighten it?

Worn washers or valves are usually the cause. Replacing the small parts inside the faucet often solves the problem quickly.

Why do I smell sewer odors in my home?

A dried-out drain trap or a cracked vent pipe can let sewer gases escape. Pouring water into unused drains can help, but if the smell returns, it’s best to have it inspected.

Trust Us With Your Heating, Cooling & Plumbing Needs

Scott Hale has been helping Salt Lake City homeowners for decades. Our team knows SLC homes inside and out, from historic properties near downtown to newer neighborhoods across the valley. Whether you need a quick repair, yearly maintenance, or expert advice on a new system, we’re ready to help.

When you call Scott Hale, you get local technicians who care about doing the job right. Honest answers, quality work, and dependable service, that’s how we’ve earned the trust of homeowners throughout Salt Lake City.

Questions? We can help!

Contact Us Today!

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Trusted Since 1984

We’ve been keeping residents of the Salt Lake City area toasty in the winter, cool and relaxed in the summer — and safe all year ‘round.
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We know that life can be stressful and we want to help. We’re available 24/7/365 providing the best home comfort solutions to fit your family’s needs.
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Customer satisfaction is our highest priority and we work hard to deliver on our promise of quality workmanship and integrity.
Scott Hale Plumbing, Drains, Heating & Air
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